Support

We're a small team and we read every message. Here's how to get help.

Email us

For anything at all — bugs, questions, feedback, account help:

We read every message and reply as quickly as we can.

Frequently asked

Is Tide really free?

Yes. Tide version 1.0 is completely free — no ads, no subscription, no locked features. Anything free at launch stays free.

Does Tide sell my data?

No. We never sell your data and there is no advertising in Tide. See our Privacy Policy for the full detail.

How do I delete my account?

You can delete your account and all data at any time. See Deleting your account for step-by-step instructions.

Is Tide medical advice?

No. Tide is a wellness and self-knowledge tool, not a medical service, and not a method of contraception. Always consult a healthcare professional for medical concerns.

I found a bug or have a feature idea

Please tell us — feedback genuinely shapes what we build next. Email the address above with as much detail as you can (what happened, your device, and what you expected).

How do I export my data?

Self-serve export is on our roadmap. In the meantime, email tide@zenkolabs.com and we'll send you a copy of your data within 30 days.

Need the legal details?

See the Privacy Policy, Terms of Service, and Medical Disclaimer.