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How to Delete Your Tide Account
Effective Date: May 19, 2026 · Last Updated: May 19, 2026
If you'd like to delete your Tide account and all associated data, you can do so directly from the app. Here's how.
Delete Your Account from the App
- Open Tide and tap the Me tab.
- In the Account section, tap Delete my account.
- A confirmation dialog will appear: "Delete your account?"
- Tap Delete account to confirm.
That's it. Your account is immediately deactivated and you're signed out.
What Gets Deleted
When you delete your account, we remove all stored data associated with it:
- Your account profile (email, nickname, age, cycle and period length, any health conditions you've recorded, onboarding flag)
- Cycle records
- Daily logs (moods, energy, exercise, nutrition, symptoms, weight, flow, sleep, bowel)
- Pad-change logs
- Notification preferences
- Auth cache and locally stored data on your device
Body Connections and Tides insights aren't stored separately — they're computed in memory from your logs, so they're gone automatically once the underlying data is removed.
Deletion Timeline
- Immediately: Your account is deactivated and is no longer accessible. You are signed out, and your account cannot be used to log in.
- Within 30 days: All your data is permanently purged from our active database and backups. After this window, recovery is not possible.
If you email us to request deletion instead of using the in-app flow, we will process the request within 30 days.
Credential Cleanup by Sign-In Method
Tide supports three sign-in methods, and deletion cleans up the right credentials for each:
- Email / password: Your local data is wiped from the device and you are signed out. Your stored credentials are removed from our backend during the 30-day purge.
- Google Sign In: Your local data is wiped and you are signed out. Tide stops being authorized against your Google account; you don't need to do anything in your Google settings.
- Apple Sign In: Your local data is wiped, you are signed out, and Tide revokes its Apple refresh token server-side as part of the deletion process. Tide will no longer appear in your list of apps using Apple Sign In (you can verify this in your iPhone's Settings → Apple Account → Sign-In & Security → Sign in with Apple).
Future Paid Subscriptions
Tide is free today and there's nothing to cancel. When Tide offers paid subscriptions in the future, please note: deleting your Tide account does not automatically cancel an active App Store or Google Play subscription. You will need to cancel the subscription separately through your App Store or Google Play account settings to avoid further charges.
Support Correspondence
If you've emailed us at tide@zenkolabs.com, we retain that support correspondence for up to 90 days after your account is deleted, then delete it.
Before You Delete
A few things to keep in mind:
- Deletion is permanent. Once your data is purged (within 30 days), there's no way to recover it. We can't undo this.
- Request a copy of your data first if you want to keep one. Email us at tide@zenkolabs.com and we'll send a copy within 30 days. (Self-serve export is on our roadmap.)
- Local data on your device is cleared when you delete your account. If you want to be thorough, you can also uninstall the Tide app from your phone.
Having Trouble?
If you can't delete your account from inside the app — the option isn't working, you're locked out, or anything else — reach out and we'll take care of it:
Email: tide@zenkolabs.com
Include the email address associated with your Tide account so we can find it. We will process your deletion request within 30 days.
Why We Made This Easy
Apple and Google both require that you can delete your account and data from inside the app. The in-app flow above satisfies Apple's Guideline 5.1.1(v) and Google Play's equivalent policies. Beyond compliance, we think it's just the right thing to do. Your data is yours, and if you want it gone, it should be gone — no dark patterns, no guilt trips.
If you're leaving, we hope Tide was helpful while you were here.
Questions? Email us at tide@zenkolabs.com.